Our Services

How Active Travel Works

Personalised Holiday Planning with 24/7 Support — From First Enquiry to Safe Return Home

Planning a holiday should feel exciting — not overwhelming. At Active Travel, we specialise in active adventure holidays, cruises, and fully managed travel experiences designed around you.

From back-packing to bucket-list adventures, we provide a seamless, start-to-finish service — with real human support available 24/7/365 while you travel.

Here’s exactly how it works:

Step 1: Start by Simply Submitting Your Enquiry

Every great adventure begins with a conversation.

Complete our straightforward enquiry form and tell us about your dream trip — destination ideas, travel dates, budget, must-haves, and those little extras that make it special.

This is where your vision meets our expertise.

Step 2: Your Free Travel Consultation

We’ll be in touch via email or phone to arrange your complimentary travel consultation.

This is where we:
Explore your travel goals
Offer destination insight and expert advice
Discuss logistics, timelines, and expectations
Answer all your questions

Think of it as strategy meets inspiration — with clarity from the start.

If it feels right (and it usually does), we move forward together.

Step 3: Commitment Deposit — Your Plan Takes Shape

To begin the detailed planning process, we take
a $200 non-refundable commitment deposit.

Important to know:
This is not an extra fee. It is deducted from your final invoice when you book with Valhalla Travel.

Why do we do this?
Because creating a bespoke itinerary takes time, expertise, and industry connections. The deposit secures your dedicated planning time and ensures we can focus fully on crafting something exceptional for you.

Step 4: Bespoke Planning & Refinement

Now the magic happens.
We research, design, and refine your personalised itinerary — flights, accommodation, cruises, tours, transfers, experiences, and travel protection.

Not quite right?
We adjust.
Want to upgrade?
We explore options.
Something missing?
We find it.

This is collaborative planning done properly. No rushed bookings. No guesswork. Just thoughtful, tailored travel design.

Step 5: Clear Payment Schedule & Ongoing Guidance

Once you’re happy with your itinerary, we’ll:

Confirm your bookingsPrepare a structured payment schedule

Send reminders for progress payments

Keep you updated on any relevant travel information

No surprises. No scrambling. Just organised, proactive support.

Step 6: Travel Documents & 24/7/365 Emergency Support

A few weeks before departure, you’ll receive:

Your full travel documentation
Booking confirmations
Important travel information
Details of our 24/7/365 emergency support service

If flights change, weather disrupts plans, or the unexpected happens — you have one point of contact.

We don’t disappear once you’ve paid. We stand beside
you for the entire journey.

Step 7: Jet (or Cruise) Off on Your Next Adventure

This is the best part.

You travel confidently, knowing every detail has been professionally managed.

You relax.
You explore.
You create memories.

We monitor from behind the scenes and remain
available if needed.

Because that’s what true travel support looks like.

Why Work with Active Travel?

Becky and Nick Carter purchased Active Travel in June 2015 with a commitment to doing travel properly and dragging the systems into the modern era.

When you book with us, you receive:

Personalised holiday planning
Expert destination guidance
Financial protection
Structured payment management
Dedicated, one-point-of-contact service
24/7/365 emergency assistance
No call centres.
No faceless booking engines.
No navigating disruptions alone.

Just calm, capable expertise guiding your journey from first enquiry to homecoming.

Ready to Begin?

Your next adventure deserves more than a generic booking site.

It deserves strategy. Protection. Thoughtful design.

And a team who treats your holiday like it matters — because it does.

Complete the enquiry form and let’s start building your next legend.

Active Travel planned our dream trip flawlessly—every detail was perfect, making our adventure truly unforgettable.

E Rossi via Google

★★★★★